1. What is the Malcolm Baldrige Award?
The Malcolm Baldrige is a national the most expected and desirable award for companies and organizations which have demonstrated the innovations in management, the highest performance level, the evidence of the clear and strong strategy, the involvement in the social media, well-organized the total workload and the company’s system of work in general. The company should be competitive in te market and show its main advantages over the others. There should be indicated the way of avoiding risks by the company. There are specific criteria of excellence for each of the following groups – health care, education and general criteria, which was set for the small businesses, manufacturing, governmental and non-profit organizations and also for companies, providing services. This award increases the competitiveness level of the American companies.